Case Studies 

Don’t take our word for it. Read successful marketing stories and business marketing quotes from dozens of satisfied customers. ADVANCE Custom Promotions serves thousands of clients across dozens of industries. These are their stories:



“Here are 2 photos from our San Antonio and Austin offices with their notebooks. Everyone absolutely loved them! I can't thank you enough for working with me to get these, you are the best!”

Stefanie Balderas, M.S., CCC-SLP, Director of Speech Therapy Services/Alternate Director of Therapy Services
Little Engine Homecare, Inc.



“Just recently I had a last minute need for stethoscope clips with our company logo. I had ordered a batch with another company and turned to Advance when I felt the customer service and follow through were lacking. I couldn't have been more happy with the change to Advance. My job was assigned to client specialist, Danielle, who was professional and communicative beyond compare. My rush order turned out beautifully and arrived before schedule. Thanks for everything!

Mary Dashnaw, Practice Administrator

Scottsdale Emergency Associates



“As the incoming president of the National Association for Health Care Recruitment, I wanted to make sure that the gift that I choose for my new board members was functional, able to brand NAHCR to the public and of course, of high quality. All it took was a quick phone call to Advance Custom Promotions to make this happen. I gave them the details of what I was needing and within several hours I had numerous ideas from which to choose in my price range. The hardest part for me, was making the decision of what to purchase. They took care of everything for me, from the design of the product to shipping the finished item to my destination – and with excellent customer service! They truly exceeded my expectations and I would highly recommend their services to others that are needing products and/or giveaways for their organization.”

Lydia Ostermeier, MSN, RN, CHCR, Director 
Nursing and Patient Care Services Recruitment, Retention, Workforce Development, Resource Allocation, and Language Services 

Indiana University Health



“Got the syringe/highlighters. They are way cooler in person. We love these promo items, and can't wait to test them out at our next big tradeshow which is at the end of next month. Thanks again for working so hard to get us the items we were looking for."
John R. Goodman, BS, RRT, Ex. VP., Technical & Professional Services

Transtracheal Systems 


“I have only had one experience working with ADVANCE Custom Promotions so far, and it was a first class experience. Hilary listened to what I wanted, found items in my budget, and did not try to talk me into something more expensive. She gave me choices, made suggestions and my project (which I was dreading) was complete! In today's world, customer service has taken a back seat... and then came Hilary!"
Gloria Pacini, RDH, Patient Coordinator



“Great quality and best of all, unsurpassed customer service and attention to detail."
Susan Smith, Sales & Marketing Manager
HQ, Inc.



“Clark -- and the entire team at ADVANCE -- were great to work with: organized, punctual and provided a seamless and nearly effortless sourcing process. Thank you, as always, for the excellent service and attentive care.”

Chris Viele, President

Kronus, Inc.



“I just wanted to thank you for your excellent customer service, for the second year in a row! Your professionalism, flexibility, personality, and attention to detail have not gone unnoticed. You make it very easy for me to recommend your company to my other colleagues — internally & externally! Additionally, I wanted to let you know that the shirts arrived 2 days ahead of schedule which gave us one less worry as we on-boarded our 80+ High School interns/ volunteers. I wanted to extend my true appreciation for all of your effort.”

Tyron C. Vereen, BS, CHES, Program Coordinator
The Children's Hospital of Philadelphia



“Noel, our representative, has provided outstanding customer service. The products we ordered have all been quality products. Communication and honesty is what you will get!”

Angela Carter, Manager
Labor Force Staffing



“Our (Custom Promotions) rep is always looking for the new and innovative items on the market that would fit our image. He sent over a picture of the notepad with attached pen and it was even in purple! Needless to say it was ordered and is a big hit during our recruiting functions and for staff events- everyone loves them. Thanks for going above and beyond in customer service!”

Karolyn Holmes
VITAS Innovative Hospice Care



“Just wanted to let you know we received our order of water bottles. They turned out great! We love them!
Thanks for your help and the speedy service!”

Kim Flack
Islanders Physical Therapy & Rehab



“I find their selection of items to be humongous. It's bigger than even what you see online. Dallas has found items for me that I didn't know existed. Their prices are great too. For me, the top things I look for are response time and efficiency and Dallas is great.”

Lisa Ambrose,
Montclair State University



“You made placing this order a very easy and enjoyable experience.”

Judy Ashley
Caring Matters



“I received the pen lights yesterday and they are perfect!!!”

Jamesine T. Ruff



“At our last conference, we ordered 300 of the Funky Multi-Colored Hair Pen (item# 8101) for a giveaway at our booth. Attendees came up to us and said that the pens were the hit of the conference. We ran out midway thru the last day and still had people asking for more!”

Debi McNamer, Customer Service 
Horizons International, Inc.



“I was very pleased with the service, quality of the product, prompt delivery and individual attention.”

Louise Kirby
Saint Joseph Medical Center



“No one has made ordering promo items as fun as YOU!!”

Cathy Kiser
Asheville Radiology Associates



“I LOVE the stethoscope lights!! They came today, much earlier than the end of January I was expecting. It was great doing business with you. Thanks for all the hard work.”

Char Cannon
University of Akron



“I want you to know that I am very pleased with the quality of service you provided. I sincerely appreciate your responsiveness and the way you conduct business. I will definitely recommend you, and ADVANCE to others because of our satisfaction with your service. I look forward to doing business with you for years to come.”

Jody McCarthy, Vice President, Sales & Marketing



“I just wanted to take a moment to express my gratitude for the wonderful experience I had working with you when I placed my order for promotional spray hand sanitizers. I truly appreciated your promptness and professionalism. It made my job so much easier. I am looking forward to working with you and ADVANCE Custom Promotions on other future projects for our county.”

Aurora Hernandez
Board of Supervisors-County of San Bernardino, Special Projects Coordinator



“Your client awareness and customer service are exemplary, your timeliness and diligence on a project is unsurpassed and the fact that you called me the very day I had scheduled to contact you regarding the pens was bizarre and uncanny, but perfect all at the same time. It was as though you anticipated our need. Let the others on your team/in your shop know that their hard work is appreciated also! I can’t thank you enough!”

Virginia Luzadder
OSU Physicians, Inc., Compliance Audit Coordinator



“I am very pleased to be able to tell you that we are getting lots of compliments on our new logo’d thumb drives. People think they look great and, in fact, better than any they have seen before. This is part luck and part good design which you helped me achieve... Thanks again for being such a pleasure to work with.”

Jens Aarnaes
Medical Imaging Technologies



“We decided to attend a national nursing conference with just a few weeks to go before the event, and ADVANCE Custom Promotions was able to create, produce and ship our items to us on time so we could distribute at the event. Your team is very cooperative and a pleasure to work with!”

Maria Burke, Recruitment Consultant
Hartford Hospital



“Ordering from ADVANCE is so easy! The service staff is very helpful & friendly -- not to mention timely. The quality is superior. My staff loves their products and our department really makes an impression in the hospital. Thank you!”

Linda Mowrey, RN-GI/Endoscopy Supervisor
St. Mary Medical Center

St. Mary Medical Center Staff



“All of the products we ordered were wonderful. Our students just love the polo shirts and promotional items. Vicki and Melinda were wonderful, finding just what we wanted and they were both every helpful in working with us.”

Amy France, Clinical Coordinator
Shawnee State University Respiratory Therapy

Shawnee State University’s Respiratory Therapy Department



“When I think of ADVANCE Custom Promotions and their staff, these are the things that come to mind: Responsive, Creative, Quality Driven, Service Oriented, Affordable. I can’t speak highly enough of not only their service, but the products we received -- they were able to put together promotional items for me from just an email with a brief description of what I was looking for. Vicki is amazing, wonderful and extremely responsive! When future promotional needs arise, I have no doubt that ADVANCE Custom Promotions will be my first, and most likely, my only call!”

Gracie Hauser, Regional Recruiter
HCR Manor Care



“What stood out in my experience with ADVANCE Custom Promotions was the excellent customer service. My consultant said, 'I’ll send your design ideas to our artists,' and they sent me back exactly what I had in mind. And this all happened in a matter of a few days and at an affordable price. The enthusiasm and professionalism I experienced made me feel that my small project was as important to ADVANCE as it was to me.”

Cathy Paton, RN, MSN
Martin Memorial Health Systems, Stuart, FL



“I recently placed an order for golf umbrella with ADVANCE Custom Promotions. The umbrellas came in and were slightly smaller than the average golf umbrella, making them much easier to handle, and a perfect size to give clients. They open automatically, and both look and feel very sturdy. You can tell they are high quality, which makes the price even better.”

Jeanine Russell, Marketing & Advertising Coordinator
American Nursing Services, Inc., Metairie, LA



“I appreciated the flexibility of being able to order exactly what I wanted. And when stock of my first-choice item was not available, we quickly found something I liked even better!”

Jennifer L. Hulting
North Park University, Chicago, IL



Do you have successful marketing stories you’d like to share? ADVANCE Custom Promotions always wants to hear from our clients. Provide us with your successful marketing stories and business marketing quotes and we’ll post them on this dedicated page. Read business marketing quotes from presidents, VPs, marketing managers, HR professionals and more. Their successful marketing stories can provide helpful insight to professionals across all industries. Successful marketing stories and business marketing quotes from satisfied clients and customers also serve as references for our experience, knowledge and success.



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